At Candies Cosmetics Your satisfaction and safety are our top priority. Please read our policy carefully:
Refunds
We do not offer refunds on any products.
Exchanges
Exchanges are only applicable if a product arrives damaged.
Damaged products must be reported and exchanged within 24 hours of delivery.
To process an exchange, please provide photo evidence of the damaged product
along with your order details.
Once verified, we will arrange for a replacement to be sent to you promptly.
Important Notes
Products must be unused and in original packaging when reporting damage.
We are not responsible for damages that occur after delivery.
By purchasing from Candies Cosmetics, you acknowledge and agree to this policy.